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ArtistValley

ArtistValley

Returns and refunds

Last updated 22 October 2026.

Tell ArtistValley about a problem with a delivered work within the returns window shown for the house. That window is counted from delivery. The gallery records the report and the outcome.

What to include

Write to info@artistvalley.com with the order reference, what is wrong, and photographs if the work arrived damaged. You can also use the message thread on the work or the WhatsApp link in the footer.

Money

Prices and any refund are in Indian rupees (INR). Online payment is not available on the site. The ArtistValley team arranges payment, and any refund, directly with the buyer. The gallery does not ask for a card number in a message.

What stays

A completed sale stays on the gallery’s records. Colour on a screen is not a reason, by itself, to return a work. If a listing was wrong, we correct it or take it down.